Organizational Behavior Essay Example | Topics and Well Written Essays - 750 words - 13

Organizational Behavior - Essay Example Communication may be formal or informal. Formal communication is through officially designated channels of message flow between organization positions. Communications in this case will e within the subsidiary and also from the subsidiary NYSEG to the parent company Iberdrola. There are three types of formal communication that include downward communication that flows from upper management to subordinates. In this scenario downward communication will also arise when Iberdrola makes policies and gives instructions to NYSEG their subsidiaries. This type of communication is made up of job instructions, procedures and practices among others. Upwards communication is transmission of information from the lower to the higher levels in the organizations or from the subsidiary to the parent company; it involves job related problems ad subordinates perceptions of organizations’ policies among others. Horizontal communication is the flow of information across the organization at a given l evel of an organization. This will involve departments and facilitates problem solving, sharing of information across different work groups and task coordination between departments and project teams (Mumby, 2013). Informal communication is the interactions in the organizations that do not reflect officially designated channels of communication. The rise of technology has made this possible through the use of social media. It involves grapevines and rumors around the organization and emerges from social and personal interests of the employees and is an inherent and a necessary aspect of the organization life. Both type of communication is done verbally through oral or written form and non-verbally though facial gestures or body language among others. Most organizations’ have regular meetings dedicated to discussing issues and areas where odd situations may arise that affect their